Upload requests

Let anyone send you videos through a link, without an account, and review them before they are kept.

Upload requests let anyone send you videos through a link, without an account: guest clips, raw footage from a client, customer testimonials or crew footage. Available on Professional, Team, and Lifetime plans.

What are you collecting?
SettingWhat it does
Videos to watchVideos are processed so you can watch, share and track them like your own uploads. Takes MP4, MOV and WebM.
Original filesVideo files are stored exactly as sent, for raw footage and lossless masters, and you download them. Also takes formats the player can't handle, like MXF, MTS, BRAW and R3D. Nothing is encoded unless you choose Make playable.
BothSenders choose per file: watch online, or original file. Formats the player can't handle always go in as original files.
Invite people by email

Instead of sharing one link with everyone, you can give each person their own.

1
Open the link and use Invite people: add the email addresses and, if you like, a personal message.
2
Turn on Only people I invite can upload to keep everyone else out, and Also require a PIN to add a code to each invitation.
3
Turn on Remind people who haven't sent anything to send up to 2 reminders, 2 days apart.
4
Resend or remove an invitation at any time. Removing it stops their link working; anything they already sent stays.
Review what arrives
1
New uploads show as Awaiting review, with a thumbnail and a short preview when the format allows it.
2
Approve, reject or download one item, or tick several and use the bar at the bottom to act on all of them at once.
3
Approved videos get a 1080p streaming copy and appear in your library. The original file is kept, and downloads give the original.

To go through a batch quickly, open Review and mark each item with the keyboard: A to approve, R to reject, D to download (together with approve or reject), ← / → to move between items. Press Enter to apply everything you marked at once.

💡 Rejected items move to Rejected and are deleted after 7 days. Use Undo to put one back in your review list, or Delete now to remove it straight away. Until they are deleted, they still use storage.
Original files and Make playable

Original files are never encoded. You download them under their original filename. If a stored MP4, MOV or WebM file should become a normal video after all, choose Make playable (approve it first if review is on). The file isn't copied, so it doesn't use extra storage.

Block a sender

If someone sends something they shouldn't, use Block on their upload. They can no longer upload to any of your links, and they only see a general message that the link can't accept uploads from them.

Report an upload

For something worse than unwanted (illegal content, spam, harassment), use Report on the upload and pick a reason. It's removed from your account straight away and kept apart for our review, and the sender can't upload to your links any more. If we confirm the report, they can't upload to anyone's links on vitelnk.

Webhooks

Upload links fire upload_request.started when someone starts sending and upload_request.completed when they have finished, once per sender. Turn them on per endpoint in the webhook settings; the payloads are on the Webhooks page.

Everything you receive is stored on your plan and counts toward your storage, including rejected items until they are deleted.

Frequently asked questions