Account & settings

Your profile, password, which emails you get, and deleting your account.

Updated

Everything about your own account: your name and email, your password, which emails you get, and the account menu. Plans and payments are on the Plans & billing page.

Open your settings

Where to find it
  1. At the bottom of the sidebar, next to your name, click
  2. Click Settings
PageWhat it has
ProfileYour Name and Email address, and Delete Account.
PasswordChange your password: Current password, New password, Confirm password.
PreferencesYour Role: pick what you do, for CTA templates, tips and dashboard suggestions that fit it.
Email preferencesWhich emails you get from us, and when your daily digest arrives.
WebhooksSend events to Zapier, Make or your own server. See Webhooks.
API KeysKeys for the vitelnk API. See API.

Choose which emails you get

Where to find it
  1. Next to your name, click , then Settings
  2. Open Email preferences
EmailWhat it is
Product UpdatesNew features, tips and how-tos.
Trial & AccountTrial reminders, milestones and tips to get started.
PromotionsSpecial offers, lifetime deals and discounts.
Daily Digest ScheduleYour Timezone and the Send time of your daily digest (a summary of views and leads).
Unsubscribe from all marketingTurns off every marketing email at once.
Emails about your account (password resets, billing confirmations, security alerts) always arrive. The emails about your viewers (watched, registered, messages) are set per video: see Viewers, notifications & leads.

The account menu

Click ⋯ next to your name at the bottom of the sidebar:

ItemWhat it does
ProfileYour name, email and account.
PlansCompare plans and change yours.
Manage SubscriptionYour plan, storage, billing and invoices (not shown for Lifetime).
SettingsEverything on this page.
Help Center / Contact supportThese guides, or an email to [email protected].
LogoutSign out.
💡 Your plan badge and storage bar sit next to your name. Click the badge to open Plans.

Delete your account

Where to find it
  1. Next to your name, click , then Settings
  2. In Profile, click Delete Account

This permanently deletes your account and all of your content: videos, share links, Rooms, analytics and leads. It can't be undone. Cancel your subscription first if you have one (see Plans & billing).

Frequently asked questions

Still stuck?

Email [email protected] and we'll help, usually within a day. Or book a 15-min call.